Are We Listening?

The Extraordinary Power of Civility at Work and in Life

by Berman, Lea

Book - 2018

Two White House staffers, one for George W. Bush and one for Barack Obama, use anecdotes and humor to share how practicing civility and showing respect can lead anyone to success in any area of life. Two White House staffers, one for George W. Bush and one for Barack Obama, use anecdotes and humor to share how practicing civility and showing respect can lead anyone to success in any area of life. Show less

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Say the Right Thing

How to Talk About Identity, Diversity, and Justice

by Yoshino, Kenji

Book - 2023

Yoshino suggests how we can deal with common conversational pitfalls that lead to fear of talking to others and failure to point out biases that others may unconsciously perpetuate. Yoshino suggests how we can deal with common conversational pitfalls that lead to fear of talking to others and failure to point out biases that others may unconsciously perpetuate. Show less

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Think Again

The Power of Knowing What You Don't Know

by Grant, Adam

Book - 2021

Learn to rethink your own strong opinions and you will open your mind - as well as the minds of others. Learn to rethink your own strong opinions and you will open your mind - as well as the minds of others. Show less

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I Think You're Wrong (but I'm Listening)

A Guide to Grace-filled Political Conversations

by Holland, Sarah Stewart

Book - 2019

Podcasters Sarah Stewart Holland and Beth Silvers are working moms on opposite ends of the political spectrum. and hosts of a fast-growing politics podcast. Here they share how to be gracious and vulnerable while disagreeing. Podcasters Sarah Stewart Holland and Beth Silvers are working moms on opposite ends of the political spectrum. and hosts of a fast-growing politics podcast. Here they share how to be gracious and vulnerable while disagreeing. Show less

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Beyond your Bubble

How to Connect Across the Political Divide : Skills and Strategies for Conversations That Work

by Israel, Tania

Book - 2020

Constructive conversation consists of effective listening, managing emotions, and understanding others' perspectives. Finding common ground takes us out of the bubble. Constructive conversation consists of effective listening, managing emotions, and understanding others' perspectives. Finding common ground takes us out of the bubble. Show less

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Them

Why We Hate Each Other--and How to Heal

by Sasse, Benjamin E.

Book - 2018

"Them" is a crucial contribution to a more open and productive social dialogue.--Patricia Smith, Booklist, 2018. Booklist "Them" is a crucial contribution to a more open and productive social dialogue.--Patricia Smith, Booklist, 2018. Booklist Show less

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Mastering Civility

A Manifesto for the Workplace

by Porath, Christine Lynne

Book - 2016

A Georgetown University management professor explores workplace interactions in this practical guide to countering incivility. A Georgetown University management professor explores workplace interactions in this practical guide to countering incivility. Show less

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Choosing Civility

The Twenty-five Rules of Considerate Conduct

by Forni, Pier Massimo

Book - 2002

Who does not need a little brush-up on etiquette? Try this "quietly magical handbook on the lost art of civility and compassion." Who does not need a little brush-up on etiquette? Try this "quietly magical handbook on the lost art of civility and compassion." Show less

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Mingling With the Enemy

A Social Survival Guide for Our Politically Divided Era

by Martinet, Jeanne

Book - 2020

Martinet offers tactics to help readers walk into any setting and avoid hostility and failure to connect. She provides many strategies to de-escalate triggering conversations. Martinet offers tactics to help readers walk into any setting and avoid hostility and failure to connect. She provides many strategies to de-escalate triggering conversations. Show less

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We Need to Talk

How to Have Conversations That Matter

by Headlee, Celeste Anne

Book - 2017

Headlee surveys research and shares her own mis-steps as a public radio host to help others have meaningful conversations. "It only takes one good co...Show more Headlee surveys research and shares her own mis-steps as a public radio host to help others have meaningful conversations. "It only takes one good conversation to change your understanding of someone else's world, your world, and the world at large." Show less

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Civility

Manners, Morals, and the Etiquette of Democracy

by Carter, Stephen L.

Book - 1998

Yale law professor and novelist Stephen Carter discusses how our society has forgotten the importance of basic respect. manners, and the qualities that are necessary to sustain a healthy democracy. Yale law professor and novelist Stephen Carter discusses how our society has forgotten the importance of basic respect. manners, and the qualities that are necessary to sustain a healthy democracy. Show less

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You're Not Listening

What You're Missing and Why It Matters

by Murphy, Kate

Book - 2020

"A lively debut that asserts the power of closing our mouths and opening our ears." - Kirkus Review "A lively debut that asserts the power of closing our mouths and opening our ears." - Kirkus Review Show less

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Talking to Crazy

How to Deal With the Irrational and Impossible People in your Life

by Goulston, Mark

Book - 2015

Psychiatrist Mark Goulston, who also wrote "Just Listen," explains here how to understand the "sanity cycle." He advises to lean in wi...Show more Psychiatrist Mark Goulston, who also wrote "Just Listen," explains here how to understand the "sanity cycle." He advises to lean in with empathy to deal with impossible people and take a look at your own irrational responses that escalate the problem. Show less

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